FAQ's

  • What is a GFCI?

    GFCI (Ground Fault Circuit Interrupter), is an electrical outlet or device that protects you from electrical shock by detecting hazardous ground faults and instantly disconnects power from the circuit. GFCI's should be installed in potentially wet areas such as kitchen, bathroom, garage and outside outlets.

  • What is an AFCI?

    AFCI (Arc Fault Circuit Interrupter) is a circuit breaker designed to prevent fires by shuting off a power quickly if arcing develops. An AFCI can distinguish between a harmless arc that occurs in switches, plugs and brushed motors and an undesirable arc that can occur from a cut or worn cord or a loose connection in a junction box or receptacle. This undesirable arcing can occur without tripping the regular breaker potentially cause a fire.

     

    The difference between AFCIs and GFCIs is that AFCIs are intended to reduce the likelihood of fire caused by electrical arcing faults; whereas, GFCIs are intended to reduce the likelihood of electric shock hazard. Don't underestimate the importance of the GFCI, they are still needed and save a lot of lives.

  • How do I reset my breaker when it has tripped off?

    First, disconnect or shut off any additional devices that may have caused the breaker to overload and trip.  Find the circuit breaker that is pointing towards the OFF position and not in the ON position like the others. Tripped circuit breaker switches don't move all the way to the OFF position. Some breakers will show a bit of red or orange (on the switch or in a window) if they’re tripped. To properly reset the breaker, you must turn it all the way to the OFF position (this will be a stiff click). Then turn it back on.

    If this fails to reset the breaker, there may be a more serious problem. Call Puget Sound Electric Company of Tacoma (253) 777-2737 or visit our Contact page right away to schedule an appointment.

  • One of my circuit breakers keeps tripping; can I have the next highest circuit installed?

    No, The breaker size/rating is determined by the size of the wiring. If there is an overload and the breaker does not trip because it is oversized/overrated, then the wiring on that circuit can easily start a fire in your home.

    If you have a breaker that has tripped more than once, or would not reset, you should have the circuit evaluated by a trained electrician. Call Puget Sound Electric Company of Tacoma at (253) 777-2737 or visit our Contact page to schedule an appointment as soon as possible.

  • How do I know when an electrical outlet has become unsafe or should be replaced?

    An electrical outlet has become unsafe or should be replaced if an electrical plug can no longer hold tightly in the outlet or part of the outlet is broken or chipped and finally if it's warm to the touch.

    If any of these conditions exist you should call Puget Sound Electric Company of Tacoma at (253) 777-2737 or visit our Contact page to schedule an appointment to have the outlet evaluated.

  • I want to install a ceiling fan where there is currently a light fixture, can I do this?

    Yes, in most cases but there are several things you should consider first. It is imperative that the fixture box is properly rated and supported for a ceiling fan. Also is the wiring that is currently run to the fixture box correct for the ceiling fan? Will you need to have an additional switch installed so that you can control the lights independently of the ceiling fan?

    Puget Sound Electric can help you with this installation and make sure that everything is rated correctly. If you have any questions or are unsure please call Puget Sound Electric Company of Tacoma at (253) 777-2737 or visit our Contact page to schedule an appointment with one of our licensed technicians.

  • I have a receptacle or light switch that does not seem to be working what should I do?

    First check to see if any circuit breakers are tripped at the main panel. If the circuit breaker was not the fault and your outlet does not seem to work, make sure it's not on a switch. If the receptacle is not on a switch and is a GFCI type receptacle (an outlet with two little buttons on it), try pushing the button that says RESET. If a light is the problem, sometimes lights in the same room as GFIC receptacles may also be protected by the GFIC. Resetting the GFIC may remedy the light not working. If a light is plugged into the outlet check to insure the bulb has not burned out.

    If none of these solve your issue then we recommend calling Puget Sound Electric Company of Tacoma at (253) 777-2737 or visit our Contact page to schedule an appointment.

  • Do we accept credit cards?

    Yes! We accept all major credit cards.

I am so thankful to Puget Sound Electric and Charlie. My problem was urgent and Charlie responded immediately! I will definitely recommend Puget Sound Electric to all I know.

Debbie LTacoma, WA